Hiring Is Not Onboarding

There is often a belief that once a new employee arrives then they have completed the hiring process. While that may be true once the new employee paperwork is completed that new team member now moves into the onboarding phase of their employment in the practice. The onboarding process must be structured in a way that allows the new team member to grow while under the observation of a team lead and learn how the practice functions before accountability is expected from that new staff member. Some important items to note during the onboarding process are:

-Do you have a job description for this new employee to highlight exactly what they will be doing?

-Have you identified who will be working with the new team member to train them?

-Has this new employee undergone OSHA and HIPAA training during their probation period?

-Have you set up 30/60/90 day check in meetings as part of their probation period?

Having a structured new hire onboarding process will help a new employee feel comfortable to ask questions and learn without feeling as if they were thrown into the mix of a busy practice and be tasked with the accountability of their work on day one. The first 90 days of employment are crucial to reduce staff turnover, lower recruiting and retention costs and maintain consistent patient care. VM Practice Consulting can provide you with custom hiring and onboarding materials to help make it a smooth transition for your new staff.